We Respect Your Privacy and are committed to preserving the privacy of all visitors to our website.
Information we Collect from you
When you visit, register or order products or services on our site you may be asked to provide certain information about yourself including your name, contact details and credit card information. We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us.
To maintain customer service standards and to assist staff training, we may record and monitor incoming calls.
Use of your Information
Your information will enable us to provide you with access to all parts of our website and to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.
Further, where you have consented, we might also use your information to let you know by email about other products and services which we offer which may be of interest to you. If you change your mind about being contacted in the future, please let us know.
Disclosure of your Information
The information you provide to us may be accessed by or given to third parties who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf. We may pass on non-personal aggregated information about sales and website usage to reputable organisations for research or analysis purposes only, this will not include information that can be used to identify you.
We will never disclose your payment details to these third parties.
Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.
Cookies are small pieces of information that are stored on your computer, mobile or other device when you visit a website which allow the same website to recognise your device on future visits. Cookies do a number of different jobs such as remembering your preferences and chosen items and assisting you to improve your site experience.
These cookies are essential in order to enable the site to provide services you have asked for such as remembering your shopping bag items.
Security and Data Retention
All transactions are handled through the gateway and processed by secure systems that allow our customers to enter their credit card/debit cart or EFT payments on a secure network. Payment processes are encrypted so that our customers are assured their information is safe. Payment processes are very quick and transactions can be completed in seconds.
Accessing, Updating and Queries
All comments, queries and requests relating to our use of your information are welcomed. You are entitled to see the information held about you and may ask us to make any necessary changes to ensure its kept accurate and up to date. If you wish to do this, please Contact Us.